The unit we got was well furnished and decent size with a bathroom and the bedroom. The restaurant was magnificent and offered delicious dishes. The service was incredible, totally satisfied.

Nicely furnished units with a comfortable bed as well as the bedroom.

Tidy and functional place with genuinely helpful and patient staff. Comfortable location to a bus station. Liked shopping area.

A nice size rooms with down pillows.

Honestly no complains at all. Fantastic and clean place, welcoming staff. Neat units with a bathroom as well as a comfortable bed. Centrally located in the heart of the town.

Neat place accompanied by competent and patient staff. Nice selection of restaurants and eateries. Easy check-in, late check-out.

Well furnished and decent size rooms, I had excellent experience.

Fairly clean, great value hotel, its location was good and short walk to the main train station and restaurants and cafes and the lake, train station, car park, restaurants, super market and shopping. Location in the heart of the city was a plus...

You guys made my stay perfect. The food was appetising with good choice of alternatives. The staff was very friendly and patient. The location was unbeatable, within a close distance from Art Museum Lugano.

We loved our recent stay at a hotel in Lugano. The location was fantastic, right in the heart of the city and just a short walk from the main square and the train station. The room was clean and comfortable, exactly what we expected for the price. The staff at the reception were incredibly kind and helpful, providing us with all the information we needed. Though there were a few small drawbacks, such as thin walls and shared toilets, overall we would highly recommend this hotel.

Nicely furnished and well-equipped room available with the bedroom as well as a comfortable bed. Perfect location in pedestrian zone of Lugano with views on the lake. And not far from cafes all around and the old town which is very interesting, lively and active and sightseeing.

We stayed in a double room complete with a bathroom and a comfortable bed, for instance. A great selection of food for breakfast, everything was delicious.

I appreciated favourable location of the hotel and accommodating staff. The room I booked was cozy and well furnished with a comfortable bed as well as a bathroom.

Located in the heart of the town in a pedestrian zone, Hotel San Carlo offers a convenient base for exploring. Its proximity to the beautiful lake allows for picturesque views and leisurely walks. The hotel is also conveniently situated near a charming church, adding to the ambiance of the area. Guests have praised the spacious and clean rooms, as well as the helpful staff who provide excellent service. Breakfast is provided, offering a variety of options to start the day right.

One reviewer noted that the desk arrangement in the room took up too much space, suggesting a redesign for more floor space.